SMS OPT-IN POLICY
Monaco Motorcars Inc.
Effective Date: June 15, 2026
SMS Consent and Opt-In
By voluntarily providing your mobile telephone number to Monaco Motorcars Inc. (“Monaco Motorcars”, “we”, “our”, or “us”), you expressly consent to receive text messages (SMS and MMS) from Monaco Motorcars regarding your relationship with our dealership.
These communications may include:
Service Department Communications
- Appointment confirmations
- Appointment reminders
- Repair status updates
- Technician findings
- Parts availability notifications
- Service recommendations
- Invoice and payment reminders
- Customer satisfaction follow-up
Sales Department Communications
- Responses to vehicle inquiries
- Test drive scheduling
- Vehicle availability updates
- Pricing information
- Trade-in discussions
- Purchase transaction updates
- Delivery scheduling
Finance Department Communications
- Financing application updates
- Documentation requests
- Approval notifications
- Funding updates
Customer Care Communications
- Follow-up communications
- Customer support responses
- Account-related notifications
Marketing Communications
Where permitted by law and where separate consent has been provided:
- Promotional offers
- Special events
- Service specials
- Sales campaigns
- Product announcements
How Customers May Opt In
Customers may consent to receive SMS messages through one or more of the following methods:
Website Forms
Submitting an online form containing the following disclosure:
By checking this box and submitting this form, I consent to receive SMS messages from Monaco Motorcars Inc. regarding appointments, vehicle service updates, sales inquiries, financing updates, customer support, and other dealership-related communications. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent is not a condition of purchase.
Service Appointment Requests
Customers may provide consent when scheduling service appointments online, by telephone, or in person.
Sales Inquiries
Customers may provide consent when submitting vehicle inquiries, trade-in requests, financing applications, or contact requests.
Written Consent
Customers may provide written consent through dealership forms or electronic documents.
Message Frequency
Message frequency varies based on customer interactions and business requirements.
Customers may receive recurring messages related to ongoing service work, sales transactions, financing applications, or dealership communications.
Message and Data Rates
Message and data rates may apply according to the customer’s wireless carrier plan.
Customers are responsible for any charges imposed by their wireless provider.
Opt-Out Instructions
Customers may opt out of receiving SMS messages at any time by replying:
STOP
Upon receipt of a STOP request, Monaco Motorcars will cease sending SMS communications to that mobile number, except where legally required or necessary to complete an existing transaction.
Customers may subsequently opt back in by contacting Monaco Motorcars directly.
Help Instructions
Customers may request assistance at any time by replying:
HELP
Or by contacting:
Monaco Motorcars Inc.
Phone: 416-766-6226
Email: info@monacomotorcars.com
Consent Is Not Required
Consent to receive SMS communications is not a condition of purchasing any product, vehicle, financing, warranty, or service from Monaco Motorcars.
Privacy
Personal information collected through SMS communications is governed by Monaco Motorcars’ Privacy Policy.
Monaco Motorcars does not sell or share mobile telephone numbers with third parties for their marketing purposes.